Client Testimonial

Mark Cancemi Dallas,Tx 75230
Pool and spa repair Date of service 10-8-2013

Excellent weekly service and prompt house calls when needed. My pool required al lot of chemicals to shock/start when I moved in. Also had times during the summer when a lot of chemicals were required, they figured out my auto-fill was stuck open and washed out the chemicals. Fixed it. Hugh water bill that month but back on track now. Very personable guys that know their stuff. At first I thought it was a bit more than I had anticipated, but they covered all the costs of the chemicals with the monthly service fee. I’m sticking with them!

  • Overall A
  • Price A
  • Quality A
  • Responsiveness A
  • Punctuality A
  • Professionalism A
James Anderson Dallas, Tx 75248
Pool and spa repair Date of service 10-22-2012

They do a good job with communication and responding to what we need. They go above and beyond our expectations, too!

  • Overall A
  • Price B
  • Quality A
  • Responsiveness A
  • Punctuality A
  • Professionalism A
Mike Watson Dallas, Tx 75254
Pool and spa repair Date of service 5- 01 -2012

Hayden Pools has performed week service on my pool and equipment maintenance as needed for over a year now. They have always kept the pool running in top shape.

  • Overall A
  • Price B
  • Quality A
  • Responsiveness A
  • Punctuality A
  • Professionalism A
Christine Stroud Plano, Tx 75093
Pool and spa repair Date of service 9-01-2012

Hayden Pool Service Inc put in a completely new satellite operated hot tub system in my house. I liked everything about them. They were prompt and stuck to their estimate. They showed up and did their work in a day. My overall experience with them has been good.

  • Overall A
  • Price A
  • Quality A
  • Responsiveness A
  • Punctuality A
  • Professionalism A
Steve Delano Dallas, Tx
Pool and spa repair Date of service 8-01-2012

They repaired the filter and did a special cleaning of the pool. The description of the pool condition was: Massive amounts of algae so much that it was almost brown. When you put your hand in the pool up to your elbow you could not see you hand. It was also getting worse.

OH what a great experience. They were very quick. They were professional. They made an onsite estimate not a over the phone guess. So instead of a wide spread of a price they gave a very clear estimate. The work was professional and was spot on. Our previous Dishonest pool guy replaced a broke filter with another bad used filter make to look good on the outside by painting it. With the filter being bad no matter what I did with the chemicals the thing just got worse. In the end after weeks of calling our old guy the pool was a dark greenish brown and you could only see about 1 foot deep. Hayden fixed the filter for a really good price, cleaned it good and got it working darn quick. They came back the same day and did what they called lighting up the pool. They Shocked the h** out of it and within hours it was blue again. They came back the next day and vacuumed and did some different chemicals purged the filter and 3 days from the late night email and after running the filter for around 30 hours it is in the best shape it had been in months. They also did it for less than their original estimate. I will not hesitate to use them again and I would recommend them to a friend. I highly recommend using a company who has been reviewed. There are some crooks and goofballs out there playing at doing pool service apparently. To sum up. Professional did not leave a mess and were equipped to do the job. Very prompt They called before showing up. Their prices were very good.

  • Overall A
  • Price A
  • Quality A
  • Responsiveness A
  • Punctuality A
  • Professionalism A
Jerry Witham Irving, Tx 75063
Pool and spa repair Date of service 3-02-2012

They cleaned my pool and got it back in shape. I was happy with them. I had a lot of algae in my pool and they cleaned it and got it back into shape. Their prices were better than another company I spoke to.

  • Overall A
  • Price A
  • Quality A
  • Responsiveness A
  • Punctuality A
  • Professionalism A
Cecelia Feld Dallas,Tx 75248
Pool and spa repair Date of service 3-02-2012

Complete assembly of Booster Pump and Motor for Polaris pool sweep was installed (new).

We noticed a high pitched noise coming from the pool equipment area. The company that regularly services my pool (weekly and some monts2x a week) and has made repairs and replaced equipment over the years told me that the pool sweep was not working. The motor would have to be replaced. A price range was quoted based on installing a new motor assembly and the approximate time it would take. They work on a price per hour schedule (labor). The price seemed very high so we decided to shop around. We first checked the price of the motor on the internet. The overall price for motor and labor still seemed very high, even if the company made money on the motor.

Based on recommendations on Angie’s list we decided on Hayden. I discussed the situation with Nark and Barry in the office. I was quoted a turnkey price of 535. Installed, including tax, parts and labor. This was considerably less than my pool service company. I set a up an appointment and Jeff, the technician, came out on time. He was very pleasant and professional. Since I had discussed the problem by phone, he had the new motor and parts ready to install. He did need an extra part and went to the warehouse to get it. He was gone about an hour and did not charge extra for getting the part.

Everything worked well when he finished the installation. So far the pool sweep is working well.

Hayden also does pool maintenance (cleaning), but for now I will stick with m regular company. The owner is O.K. with that. I told him that for major repairs in the future I would compare his price with the “other “company (I did not name Hayden)

  • Overall A
  • Price A
  • Quality A
  • Responsiveness A
  • Punctuality A
  • Professionalism A
Roger Froehlich Dallas, Tx 75248
Pool and spa repair Date of service 2-07-2012

Best pool service I have had in 30 years.

  • Overall A
  • Price A
  • Quality A
  • Responsiveness A
  • Punctuality A
  • Professionalism A
Mia Bitterman Dallas, Tx 75225
Pool and spa repair Date of service 1-31-2012

They come every week and clean my pool and make repairs when necessary. They are great, they work on time they explain what they are doing. They are very nice to work with.

  • Overall a
  • Price A
  • Quality A
  • Responsiveness B
  • Punctuality b
  • Professionalism B